Availability of Product: We do our very best to keep all items in stock. At times an item or items(s) may be sold out temporarily and will be back in stock as soon as possible. All available items will be shipped within 1-10 business days (for wholesale orders) and 1-10 business days (for retail orders) and if any items are temporarily out of stock they are place in a back order for you and will be shipped immediately when they become available. If you wish to cancel any back order items that are not received with 30 days, please let us know in the comment or "note" section of your cart before submitting your order. If any item or item is completely sold out and no longer available, we will contact you immediately and refund the amount for the item or items.
Cancellations: Retail Customers:
Orders may be cancelled within 24 hours with no fees unless the order has been processed, packed and shipping labels have been printed.
Cancelling an order after 24 hours, by you or by our staff, and the order has not been shipped, will be charged a 15% restocking fee.
A refund will be issued of amount paid minus the 15% fee.